ankabet Platform Privacy Notice
This page describes what we collect when you use ankabet and how we keep that data protected. Our commitment is to handle your personal information transparently, securely, and in line with applicable data protection standards. We process your data only for legitimate purposes—account verification, payment processing, fraud prevention, and service improvement—and we never share it without your consent or legal obligation.
We at ankabet operate a sportsbook and live-casino platform serving users in supported jurisdictions. When you register, deposit, or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we collect the minimum data needed to complete those transactions securely. This notice explains our practices in plain language.
What we collect on ankabet
We collect your full legal name, email address, phone number, and date of birth when you register your ankabet account. We use this information to establish your account identity and verify your age. During the Know Your Customer (KYC) process—which we initiate before your first withdrawal—we may request a copy of your government-issued ID and proof of address. This is a standard security measure to prevent fraud and comply with anti-money-laundering regulations.
When you deposit or withdraw funds, we collect transaction data: the payment method you choose (whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank account), the amount, the timestamp, and your transaction status. If you use mobile banking for scan-and-pay deposits, we log the QR code reference. We also collect your IP address, device type, and browser information to detect suspicious login attempts and protect your account from unauthorized access.
On ankabet, we track your gameplay behaviour—which markets you view (Liga 1, Piala Indonesia, Champions League, badminton, MotoGP), which live-dealer tables you join (blackjack, roulette, baccarat, Dragon Tiger), and which slots you play (Aviator, Sweet Bonanza, Gates of Olympus). We use this data to improve your experience, recommend relevant markets, and detect problem patterns that might indicate harmful behaviour. We do not sell this data to third parties.
Our ankabet data handling and your rights
We store your data on servers located in Southeast Asia and on backup systems in other regions to ensure service continuity. Our servers may sit outside your jurisdiction, but we apply the same security standards everywhere. We use encryption for all data in transit (HTTPS) and at rest, and we restrict access to your information to ankabet staff who need it for account support, payment processing, or fraud investigation. We never share your data with marketing partners, data brokers, or advertising networks.
Our third-party processors include payment gateways (which handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), cloud infrastructure providers, and fraud-detection services. Each processor is bound by written data-processing agreements that require them to protect your information to the same standard we do. We retain your account data for as long as your account is active, plus seven years afterward for tax and compliance purposes. You may request deletion of your personal data at any time by contacting our support team, subject to legal holds on transaction records.
You have the right to access, correct, or request deletion of your personal data. You also have the right to opt out of non-essential communications (such as promotional emails about new esports markets or slot releases) while remaining enrolled in transaction notifications and security alerts. To exercise these rights, contact us via the email or phone number listed in your ankabet account settings. We will respond within fourteen days.
We use cookies to keep you logged in and to remember your preferences (such as your preferred payment method or favourite sport). We also use analytics cookies to understand how you navigate ankabet, which helps us fix bugs and improve the interface. You can disable non-essential cookies in your browser settings, but doing so may affect your experience on our platform. We do not use tracking cookies to follow you across other websites.
This Privacy Notice may be updated from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated notice on ankabet and updating the date at the bottom of this page. Your continued use of ankabet after such changes constitutes your acceptance of the updated notice. If you have questions about our privacy practices or wish to lodge a complaint, please reach out to our support team through the contact form in your ankabet account or via email.
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